Thursday, December 30, 2010
ReturnsWe take great pride in our reputation for quality and excellent value. If for any reason you are dissatisfied with a purchase, we'll assist you with a prompt refund or exchange. No sale is final.Refunds for items returned within ninety days of the purchase date will be credited in the same form as the original payment type.Refunds for items returned more than ninety days after the purchase date will be in the form of a merchandise credit redeemable with your next purchase.Unfortunately, you cannot return merchandise bought through Victoria's Secret Catalogue or VictoriasSecret.com at Victoria's Secret Stores.
How to Return/ExchangeIf you are unable to locate your Return and Exchange Form, a printable return and exchange form is available.Please fill out the Return/Exchange form completely and enclose it with the items you are returning. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping & handling charges will be incurred.The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping & handling charges will be incurred.Pre-address Return LabelsReturns and Exchanges are now easier than ever. You now have the option of returning items from your mailbox if within the United States. Please follow these instructions for using our pre-paid label:Step 1Place your items and completed Return/Exchange form in a secure package removing or covering any labels.Step 2Attach the $5.99 pre-paid shipping label for the carrier of your choice:NEW! U.S. POSTAL SERVICE LABEL
Now you can send your package back by placing it in your mailbox or dropping it off at the Post Office.UPS LABEL
Take your package to a UPS drop-off location or give it to any UPS driver.When you choose our pre-paid label option, we will deduct $5.99 from your refund for return Shipping & Handling costs.Only returns from within the United States can utilize the pre-paid return label. If you are returning from outside the U.S. or choose not to use the pre-paid return label, please send your package via a prepaid, insured, traceable method to the appropriate address below. If you do not use the pre-paid return label, you will not incur the $5.99 return fee.Please retain the applicable tracking number from your return label to track your package. To track your package visit:
UPS - www.ups.com
U.S. Postal - www.tracking.smartlabel.com
Return AddressPlease send your package, including your return and exchange form, via a prepaid, insured, traceable method to ensure a safe and documented delivery.If you are unable to locate your Return and Exchange Form, a printable return and exchange form is available.United States and International (except Canada)VSDATT Returns Processing8695 E. Broad StreetReynoldsburg, OH 43069-0001U.S.A.Canada OnlyVSc/o DHL Global Mail355 Admiral Blvd Unit 4Mississauga, ONL5T 2N1
Please Note
How to Return/ExchangeIf you are unable to locate your Return and Exchange Form, a printable return and exchange form is available.Please fill out the Return/Exchange form completely and enclose it with the items you are returning. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping & handling charges will be incurred.The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping & handling charges will be incurred.Pre-address Return LabelsReturns and Exchanges are now easier than ever. You now have the option of returning items from your mailbox if within the United States. Please follow these instructions for using our pre-paid label:Step 1Place your items and completed Return/Exchange form in a secure package removing or covering any labels.Step 2Attach the $5.99 pre-paid shipping label for the carrier of your choice:NEW! U.S. POSTAL SERVICE LABEL
Now you can send your package back by placing it in your mailbox or dropping it off at the Post Office.UPS LABEL
Take your package to a UPS drop-off location or give it to any UPS driver.When you choose our pre-paid label option, we will deduct $5.99 from your refund for return Shipping & Handling costs.Only returns from within the United States can utilize the pre-paid return label. If you are returning from outside the U.S. or choose not to use the pre-paid return label, please send your package via a prepaid, insured, traceable method to the appropriate address below. If you do not use the pre-paid return label, you will not incur the $5.99 return fee.Please retain the applicable tracking number from your return label to track your package. To track your package visit:
UPS - www.ups.com
U.S. Postal - www.tracking.smartlabel.com
Return AddressPlease send your package, including your return and exchange form, via a prepaid, insured, traceable method to ensure a safe and documented delivery.If you are unable to locate your Return and Exchange Form, a printable return and exchange form is available.United States and International (except Canada)VSDATT Returns Processing8695 E. Broad StreetReynoldsburg, OH 43069-0001U.S.A.Canada OnlyVSc/o DHL Global Mail355 Admiral Blvd Unit 4Mississauga, ONL5T 2N1
Please Note
- Shipping and handling charges are not refundable.
- A credit will be issued as soon as we receive and process your return.
- Please allow up to two billing cycles for a refund to appear on your credit card statement.
- Special offers may be subject to reduction by a return/exchange or cancellation.
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