Thursday, December 30, 2010
If you need to make a return...We know. It happens. We'll try to make it right. Here's what we can do for you.Personalized Merchandise:
** At this time, merchandise paid for with Bill Me Later or PayPal may only be returned or exchanged at our Fulfillment Center. Please call 866.902.4438 to arrange for a free, convenient pickup.Source: Things Remembered
- We guarantee our craftsmanship completely and that your gift will be engraved as you ordered it. You are verifying that all information is accurate when you finalize your order.
- We guarantee the quality of our products.
- May receive a complete refund* or exchange for merchandise of equal value within 60 days of the date of purchase.
- After 60 days past the purchase date, may only be exchanged for merchandise of up to equal value.
- If purchased with a check and returned after two business days, can be exchanged for merchandise of equal value, refunded in cash* or a check can be issued from our corporate office within 10 business days from the date of return.
- May be exchanged for merchandise only, up to equal the value of the returned merchandise at the time of return.
** At this time, merchandise paid for with Bill Me Later or PayPal may only be returned or exchanged at our Fulfillment Center. Please call 866.902.4438 to arrange for a free, convenient pickup.Source: Things Remembered
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